CFS vacancy at UX researcher

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You will

Customer Journey Map (CJM);
Customer Development;
Document requirements (business analytics);
Conduct product research, generate and test hypotheses, conduct A/B testing;
Conduct qualitative and quantitative research and perform market research and competitive analysis with report preparation;
Identify important research issues and opportunities, work closely with product managers, designers and analysts to conduct research;
Participate in the design and improvement of new products, generate hypotheses to improve customer experience;
Conduct product testing before launch, assess product readiness;
Work with project teams to upgrade the product at all stages (prototyping, design, resting, acceptance, outcome analysis);
Process research findings, develop recommendations for improving the interface design, search for successful solutions among interfaces of the competitors;
Prepare reports and protect research findings.

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What you need

Experience with mobile development;
Knowledge of Web 3.0 (Blockchain, NFT);
Experience in Fintech;
Backlog understanding;
Customer Development skills;
Knowledge of the principles of developing the project concept and its life cycle;
Expertise in customer experience development: usability testing, field research, in-depth interviews, focus groups, surveys, online research, A/B testing;
Knowledge of main frameworks for conducting UX research (JTBD, CJM, usability tests, first click tests);
Knowledge of main features and tools for conducting quantitative research (Survey Monkey, Oprosso, Google Forms);
Experience with applied statistics.

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What’s in it for you

Fully remote job;
International experience;
Career growth opportunities;
We work according to the Estonian calendar;
Based in the UAE;
A friendly team and pleasant working environment.

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