Please read our Privacy Policy carefully before using our website ("the Website"). In this Policy "we", "us" and "our" means CFS Technology FZCO (‘FZCO’), and “you” means the individual who is using the website. By using our website, you agree with the collection, use, and disclosure of your personal data in accordance with
this Privacy Policy.
We may change the content or services found on the Website at any time without notice, and consequently, our Privacy Policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.
Our Privacy Policy, together with the Terms of Business sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purposes of the Federal Decree-Law No. 45/2021 on the Protection of Personal Data (the “Law”), the data controller is FZCO. Also incorporated is the Data Protection Law 2020.
Definition: What is personal data?
Personal Data: Any data relating to an identified natural person, or a natural person who can be identified, directly or indirectly, through the linking of data, by reference to an identifier such as his name, voice, image, identification number, online identifier, geographical location, or one or more physical, physiological, economic, cultural, or social characteristics.
If any data is stored, you have certain rights regarding that data. These are:
Right of Access to Information
You have the right to obtain information on the categories of personal data being processed, the purpose of the processing, the decisions made upon automated processing, and entities with whom the personal data is shared.
Right to Request Personal Data Portability
You have the right to receive your personal data in a structured and machine-readable format.
Right to Rectification or Erasure of Personal Data
You have the right to rectify inaccurate personal data and the right to delete your personal data and be forgotten.
Right to Restriction of Processing
You have the right to restrict and stop the processing of your data where it is inaccurate or you object to the purpose of the processing.
Right of Processing and Automated Processing
You have the right to object to automated decisions made by automated processing of your personal data.
Cookies
To make using our website as straightforward as possible and to improve the service we offer you, we use cookies.
What are Cookies?
Cookies are harmless text files that web servers can store on your computer’s hard drive when you visit a website. They allow the server to recognize you when you revisit. There are two main types:
- Transient (or per-session) cookies
These only exist for your website visit and are deleted on exit. They recognize you as you move between pages, for example, recording items added to an online shopping basket. These cookies also help maintain security.
- Persistent (or permanent) cookies
These stay on your machine until expiry or deletion. Many are built with automatic deletion dates to help ensure your hard drive doesn’t get overloaded. These cookies often store and re-enter your log-in information, so you don’t need to remember membership details.
We use both types of cookies.
Additionally, cookies can be first or third-party cookies. First-party cookies are owned and created by the website you’re viewing- in this case by FZCO. Third-party cookies are owned and created by an independent company, usually a company providing a service to the website owners. In our case, third-party cookies provided by this Website are still subject to the provisions set out below.
What do we use cookies for
Internet cookies are common, do not harm your system, and do not retrieve information about you stored on your hard drive – they just store or gather website information. They help you do things online, like remembering logon details so you don’t have to re-enter them when revisiting a website.
CFSS utilizes various types of cookies including necessary cookies and analytics/advertising cookies.
Necessary cookies are enabled by default but can be turned off on your device, although this may affect your browsing experience. These cookies help us to operate our website and identify any issues. Additionally, we use cookies to remember our users and provide personalized content.
Analytics and advertising cookies help us understand our website and performance and improve it as necessary.
Third-party cookies are used to recognize and count visitors, track user behavior on our website, and show relevant ads. We may share this information with other organizations, such as Google.
Specifically, we use Google Ads to track the effectiveness of our ad campaigns and Google Analytics to understand visitor behavior and track conversions. Google Tag Manager is also utilized to manage cookies on our website.
CFSS only use these cookies for the specific purposes outlined above and we do not use them to collect any personally identifiable information about our users. We take our users and privacy seriously and we are committed to complying with all relevant data protection laws and regulations.
If you wish to disable cookies, you can do so by adjusting your browser settings. Please note, however, that disabling cookies may affect your ability to use certain features on our website.
We use cookies to:
- Gather customer journey information across our websites
- Ensure your privacy on our secure websites
- Store login details for our secure websites
- Temporarily store details input into our calculators, tools, illustrations, and demonstrations
- Store details of your marketing, product, and business unit preferences to improve our targeting and enhance your journey through our websites
- Evaluate our websites and advertising and promotional effectiveness.
We use both our own (first-party) and partner companies' (third-party) cookies to support these activities. We don’t use cookies to track people’s Internet usage after leaving our websites and we don’t store personal information in them others could read and understand.
No cookies used by FZCO store personally identifiable data such as:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Bank Account Numbers
Services requiring enabled cookies
Some of our services may require cookies in your browser to view and use them and to protect your financial and personal information.
Changing your cookie settings
You are not obliged to accept cookies that we send to you and you can in fact modify your browser so that it will not accept cookies. To enable or disable cookies, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). Alternatively, an external resource is available at www.allaboutcookies.org/manage-cookies providing specific information about cookies and how to manage them to suit your preferences.
Please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of this Website, for example, any online accounts you may hold.
Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
These links explain how you can control cookies via your browser - remember that if you turn off cookies in your browser then these settings apply to all websites, not just this one:
For more information about the cookie setting, we link the instructions for the most
important browser web:
Internet Explorer™: http://windows.microsoft.com/it-IT/windows-vista/Block-or-allow-cookies
Safari™: http://www.apple.com/it/support/
Chrome™: https://support.google.com/chrome/answer/95647?hl=it&hlrm=en
Firefox™: http://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Opera™: http://help.opera.com/Windows/10.20/it/cookies.html
For information about the cookies that are installed on your device, about their management, and how to delete them, it is possible to visit the following website: www.youronlinechoices.com/it/
Other information relating to your computer
We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our Website users’ browsing actions and patterns and does not identify any individual.
Secure online services
Any secure online services you subscribe to with us may use cookies to enable information about you and your preferences to be stored and to prevent unauthorized access to your services and information. Cookies must usually be accepted in such circumstances - without them, we cannot ensure your information is secure (and people rejecting cookies can’t use the services).
How will we use the information we collect about you?
We will store and process your information on our computers wherever located and in any other medium. By "your information" we mean personal and financial information we:
- a) obtain from you or from third parties and other organizations when you apply for an account or any other product or service for which you or they give to us at any other time; or
- b) learn from the way you use and manage your account(s), from the transactions made, if any, such as the date, amount, currency, and the name and type of supplier (e.g. supermarket services, medical services, retail
services).
We will use your information to manage your account(s), give you statements, and provide our services, for assessment and analysis (including credit and/or behaviour scoring, market, and product analysis), to identify and tackle fraud, money laundering, and other crimes, carry out regulatory checks, and meet our obligations to any relevant regulatory authority, and to develop and improve our services to you and other customers and protect our interests.
We may use your information to inform you by letter, telephone, text (or similar) messages, digital television, e-mail, and other electronic methods about products and services (including those of others) which may be of interest to you. Where you have neither given your consent to such marketing nor requested to opt out of such marketing, this will be limited to information about products and services similar to those which were the subject of a previous service provided to you.
If you don't want us to tell you about other products and services please write to us and supply us with your full name and address and details of any products or services you have with us. Please write to us at FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates.
Will we share your information with anyone else?
We may share your information including how you manage your account or Website visitors with relevant third parties and as permitted by law including but not limited to the following:
- People who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential.
- Anyone to whom we transfer or may transfer all or any part of our business or assets, from whom we acquire any business or assets, or who acquires substantially all of the assets of FZCO PLC.
- Credit reference and fraud prevention agencies.
- We may also give out information about you if we have a duty to do in order to comply with any legal obligation, in order to enforce or apply our terms of use, or if the law allows us to do so.
If we disclose your information to a service provider (a person, office, or organization) located in another country (including locations outside of the European Economic Area), we will take steps reasonably necessary to ensure that they apply the same levels of protection as we are required to apply to your information and to use your information only for the purpose of providing the service to us. By submitting your personal information, you agree to this transfer.
How long will we keep your personal information on file?
We will retain information about you after the closure of your account or service provision for as long as it is permitted for legal, regulatory, fraud prevention, business, and financial crime purposes.
Under applicable data protection legislation, you may be entitled, to a copy of the personal information you have provided. If any data is inaccurate it will be corrected without delay. Please write to us at Data Protection Manager, FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates.
Electronic communications
Please remember that Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for unauthorized access by a third party and/or the corruption of data being sent by individuals to us. Some countries prohibit the transmission of encrypted data over telephone lines. You should
not encrypt data transmitted if you know doing so would contravene applicable local, national, or international laws. For guidance relating to your specific situation, please contact your legal adviser.
Intellectual Property
The entire content of the Website is subject to copyright with all rights reserved and it may only be stored, held, or used for your personal use only. You may not download (all or in part) for non-personal use or otherwise reproduce, transmit, or modify the website without our prior permission. However, you may print out part or all of the Website for your own personal use. These permissions are revocable by us at any time. You are granted a non-exclusive license of those rights in order to view this website on a non-commercial basis only, revocable at any time.
Security
It is our policy that if any of our clients are victims of unauthorized access to their accounts we will cover any resulting financial loss which the Client suffers provided that the Client has not breached our security procedures.
You must ensure that viruses, trojans, worms, or equivalent or similar items do not enter your computer system. We assume no responsibility for the loss of whatever nature, howsoever arising, resulting from such viruses, trojans, worms, or equivalent or similar items.
Calls
We may record and monitor calls made or received by us to maintain high-quality service standards, to check instructions, and for your protection and ours.
Your Queries
If you have any queries regarding privacy issues then please write to us at Compliance Department, FZCO compliancedepartment@CFSs.co